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Spanish VRI/OPI Interpreter
Future TransOver-the-Phone Interpreters and Video Remote Interpreters providing communication services for Future Group. Accurately facilitating conversations in healthcare and medical terminology with a focus on customer service and professionalism.
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates fluency in English and Spanish, with a strong understanding of medical terminology and the ability to provide accurate interpretation in healthcare settings. Possesses high emotional intelligence and exceptional communication skills, ensuring effective facilitation between clients and Limited English Proficient individuals.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Answer calls in a professional manner, acting according to the Interpreter's code of conduct
- Be always prepared to take notes during a call
- Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically)
- Rendering all messages accurately and completely, without adding, omitting, or substituting
- Provide the highest level of customer service during interpreting
- Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message
- Applying standards of practice
- Go into internal professional training
- Be eager to get new professional certifications
- Communicate and report to your team leader
- Comply with dress code requirements for video remote interpreting
Requirements
What you’ll need- Fluent in source language (English) and Native in target language "Spanish"
- 1+ years of over the telephone interpretation experience in a well-known interpretation company
- Good knowledge of medical terminology
- Awareness in legal terminology is a plus
- International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.)
- High school diploma in your native language
- High emotional intelligence and tolerance to different cultures
- High level of communication, listening, note-taking, and memory retention skills.
- Technical requirements for remote work: dedicated high-speed internet connection, minimum download speed 10 Mbps, minimum upload speed 5 Mbps, systems requirements (Windows 10, 2 GHZ processor, 8 GB RAM);
- Use a wired noise cancelling headset with a built-in microphone
Benefits
Comp & perks- Fully remote position with a clear schedule
- Full-time or part-time position (business and weekend hours)
- Immediate availability to start working after onboarding
- Internal Certified training
- Monthly fee payments
- Contract type of employment