Lingala VRI/OPI Interpreter

Future Trans

Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) for Future Group translation services. Providing accurate communication between non-English and English speakers during calls.

Posted 8/3/2026full-timeRemote • 🇨🇩 Democratic Republic of the CongoJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates fluency in English and native proficiency in Lingala, with a strong understanding of medical and legal terminology. Capable of providing accurate interpretation while maintaining high standards of customer service and professionalism.

Highest-signal resume keywords

Fluency In EnglishNative Proficiency In LingalaOver The Telephone Interpretation ExperienceMedical Terminology KnowledgeInternational Healthcare Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

High Emotional IntelligenceHigh Level Of Communication SkillsListening SkillsNote-Taking SkillsMemory Retention Skills

Certifications & Qualifications

PICSIALTAHIPAA

Industry Keywords

Healthcare InterpretationMedical TerminologyLegal TerminologyInterpreter's Code Of ConductStandards Of Practice

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Answer calls in a professional manner, acting according to the Interpreter's code of conduct
Be always prepared to take notes during a call
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Rendering all messages accurately and completely, without adding, omitting, or substituting
Provide the highest level of customer service during interpreting
Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message
Applying standards of practice
Go into internal professional training
Be eager to get new professional certifications
Communicate and report to your team leader
Comply with dress code requirements for video remote interpreting

Requirements

What you’ll need

Fluent in source language English and Native in target language Lingala
1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory
Good knowledge of medical terminology is a plus, but not mandatory
Awareness in legal terminology is a plus
International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.)
High school diploma in your native language
High emotional intelligence and tolerance to different cultures
High level of communication, listening, note-taking, and memory retention skills

Benefits

Comp & perks

Fully remote position with a clear schedule
Internal Certified training
Monthly fee payments
Contract type of employment