Full Visibility LLC

Systems Administrator – Engineer I

Full Visibility LLC

full-time

Posted on:

Location Type: Hybrid

Location: Fort George G Meade • Maryland • United States

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Job Level

Junior

About the role

  • Provide customer support in the installation, maintenance, and servicing of computer systems, programs, software, and operations to ensure systems function according to design specifications.
  • Provide technical support; diagnose and resolve system problems; analyze and document users’ functional and data requirements.
  • Conduct research and analyze technology information relative to tasking; participate in developing new systems or tailoring commercial products to meet user requirements.
  • Develop and conduct tests to ensure systems meet documented user requirements.
  • Develop documentation to describe system requirements and system use.
  • Analyze and study complex system requirements.
  • Design software tools and subsystems to support software reuse and domain analyses, and manage their implementation.
  • Manage software development and support using formal specifications, data flow diagrams, accepted design techniques, and CASE tools.
  • Estimate software development costs and schedules.
  • Review existing programs and assist in making refinements, reducing operating time, and improving current techniques.
  • Oversee software configuration management.
  • Apply specialized experience using interactive, interpretative systems with online, real-time IT engineering capabilities.

Requirements

  • Active Secret Clearance
  • At least one (1+) years of experience in supporting IT systems, including installation, maintenance, and troubleshooting activities.
  • Ability to provide user support, document requirements, and assist with resolving routine system or application issues.
  • Basic understanding of system testing, documentation development, and configuration tracking.
  • Ability to support Tier II help desk operations, escalate issues appropriately, and follow established procedures.
  • Familiarity with monitoring systems, performing updates, and maintaining system availability under guidance from senior staff.
  • Strong analytical skills with the ability to research technical issues and contribute to operational improvements.
  • Effective communication and teamwork skills, with the ability to follow technical direction and support mission requirements.
Benefits
  • Our focus on employee development, success, and morale is demonstrated by our consecutive top ranking as the Best Place to Work by the Washington Business Journal as a thirteen-time honoree.
  • Full Visibility has also been included on the Inc. 5000 Fastest-Growing Private Companies in America list eight times since 2014.
  • Our portfolio includes experience serving the Department of Defense, Department of Homeland Security, Department of Justice, and Department of Veterans Affairs, as well as commercial clients.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
system installationsystem maintenancetechnical supportsystem troubleshootingsoftware testingdocumentation developmentsoftware configuration managementdata flow diagramsCASE toolssoftware development
Soft Skills
analytical skillseffective communicationteamworkuser supportproblem-solvingattention to detailability to follow technical directionoperational improvementsescalation of issuesadherence to procedures
Certifications
Active Secret Clearance