Fujitsu Network Communications

Service Cloud Developer

Fujitsu Network Communications

full-time

Posted on:

Location Type: Remote

Location: Remote • Wisconsin • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AngularCloudJavaScriptReactSFDCSOAPVisualforce

About the role

  • Design, develop and implement Salesforce solutions across Salesforce Cloud platforms (Service Cloud, Sales Cloud, Experience Cloud, etc.)
  • Act as Salesforce platform solution expert and technical SME for capability team
  • Engage with Solution Architects, Technical Leaders, Product Owners, Business SMEs and Business Analysts to design capabilities
  • Develop custom code (Apex, LWC, Visualforce) and integrations (REST/SOAP) to meet business objectives
  • Configure Salesforce objects, layouts, workflows, validation rules, triggers and automation
  • Perform unit, integration and UAT testing; ensure high quality and reliability of solutions
  • Participate in release planning and may act as release manager for environment releases
  • Contribute to and maintain knowledge base and best practices; apply test-driven development and configuration-over-customization principles
  • Use tools including Jira, GitHub, Gearset for deployments and OwnBackup for data management
  • Analyze requirements, propose flexible solutions, and support change management and stakeholder communication

Requirements

  • Bachelor’s degree in computer science, management information systems, engineering, or related field
  • Minimum 3 yrs. of experience as a salesforce developer
  • Strong in Service Cloud – Email-to-Case, Omni-channel setup, Lightning Knowledge, Assignment Rules
  • Strong in LWC (Lightning Web Components) development
  • Strong in Apex plus integration (REST) development
  • Proficiency in Apex, Visualforce, and JavaScript
  • Knowledge of HTML, CSS, and JavaScript frameworks (e.g., Angular, React)
  • Familiarity with REST and SOAP APIs; experience with SFDC APIs, SOSL, SOQL
  • Experience with version control systems (e.g., Git)
  • Experience in CTI integration, email automation, self-service, and knowledge management
  • Experience integrating Salesforce with other systems; familiarity with MuleSoft or Salesforce Integration Cloud
  • Ability to perform unit testing, system integration testing, and user acceptance testing
  • Earn and maintain Salesforce certifications (Platform App Builder, Developer I, Developer II)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce developmentApexLWCVisualforceRESTSOAPHTMLCSSJavaScriptMuleSoft
Soft skills
stakeholder communicationchange managementproblem-solvingcollaborationanalytical skillsattention to detailtime managementadaptabilityleadershipknowledge sharing
Certifications
Salesforce Platform App BuilderSalesforce Developer ISalesforce Developer II
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