Fujitsu Network Communications

ServiceNow Platform and Integration Developer

Fujitsu Network Communications

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudGoogle Cloud PlatformITSMJavaScriptServiceNowSOAP

About the role

  • Lead the development, customization, and integration of the ServiceNow platform to support enterprise-wide business processes
  • Design and implement advanced solutions on the ServiceNow platform including workflows, UI policies, business rules, client scripts, and custom applications
  • Configure and enhance core modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Asset Management
  • Leverage Flow Designer and Integration Hub to build low-code/no-code workflows
  • Manage platform upgrades, patching, and deployments using best practices
  • Lead development of robust integrations between ServiceNow and external systems using REST, SOAP, MID Servers, JDBC, and other technologies
  • Build and manage secure authentication mechanisms including OAuth, Basic Auth, and certificates
  • Develop and maintain custom APIs, web services, and data synchronization jobs
  • Enforce coding standards, performance optimization, and reusability of components
  • Contribute to platform architecture decisions and solution designs
  • Participate in code reviews, QA testing, and production support
  • Work with business analysts, process owners, and other developers to gather requirements and translate them into technical solutions
  • Collaborate with security and infrastructure teams to ensure compliance and data integrity
  • Contribute to the development of Fujitsu IP solutions in ServiceNow
  • Coach and advise other Developers
  • Lead ServiceNow engagements end to end

Requirements

  • Bachelor's degree with at least 5 years of ServiceNow development experience, including integrations
  • Understanding of ServiceNow platform capabilities, architecture, and development patterns
  • Experience with JavaScript, Glide API, REST/SOAP APIs, Integration Hub, and MID Servers
  • Experience with key modules like ITSM, CMDB, and Flow Designer
  • Knowledge of security protocols, data privacy, and integration best practices
  • Demonstrated understanding of ITIL practices
  • Excellent written and oral communication skills
  • ServiceNow Certified Implementation Specialist – CMDB, Discovery, or ITOM
  • ServiceNow Certified Application Developer or Certified System Administrator
  • Experience with ServiceNow ITOM, HRSD, SecOps, or custom app development
  • Familiarity with Agile/Scrum methodologies and CI/CD tools
  • Exposure to cloud platforms like AWS, Azure, or GCP in an integration context
  • ITIL v3 certification
  • Successful teamwork experience & demonstrated leadership abilities