Salesforce Consultant

• Conduct analysis, design, evaluation, modification, testing and implementation of Order and Inventory Management system based on Salesforce.com platform.
• Lead the analysis and business requirements gathering to develop detailed functional requirements, clearly stating project scope for Order and Inventory management projects.
• Act as liaison between business units and Project Team in all areas of development, support and enhancements.
• Conduct and lead business requirements workshops.
• Interact daily with business units and business owners to understand business processes and key requirements, proactively work to resolve client issues.
• Gather, create and document current and future business process flows.
• Create clear, concise and complete functional specifications & requirements documents.
• Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes.
• Perform application Salesforce.com configuration, testing and evaluation to ensure quality and consistency.
• Apply deep functional knowledge of Salesforce systems to customer needs and requirements.
• Develop conversion and system implementation plans.
• Recommend changes in configuration, maintenance, and standards.
• Train user personnel in the use of the system.
• Manage change communication and coordinate end-user training for system implementations.
• Identify current data gaps.
• Prepare and analyze data conversion requirements.
• Define system interface requirements.
• Work directly and effectively with client implementation team.

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