Contact Center Scheduler

Frontier Dermatology

Scheduler providing customer service at central call center for Frontier Dermatology. Handling appointments and ensuring exceptional service in a busy environment.

Posted 6/16/2026full-timeRemote • Oregon • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler!
Scheduling appointments
Insurance verification
Routing calls to the correct personnel
Comfort multitasking from multiple electronic clinical programs and websites

Requirements

What you’ll need

Preferred experience in a medical office environment, call center, or graduate of a healthcare training program
HS Diploma, GED; or 1-3 months related healthcare experience
Our call center schedulers must be comfortable in a fast paced environment; some duties include scheduling appointments, insurance verification, routing calls to the correct personnel, and be comfortable multitasking from multiple electronic clinical programs and websites
Our call center schedulers must have exceptional customer service skills, be highly organized, and very detail oriented.

Benefits

Comp & perks

Health Insurance – medical, dental, and vision with HSA, FSA options
401k - employer matching up to 4%
Life Insurance – employer paid & voluntary options
8 paid holidays per year
Tiered PTO accrual 80 – 200 hours annually
Complimentary parking
Pet insurance voluntary option
Employee Assistance Program provided

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

scheduling appointmentsinsurance verificationmultitaskingelectronic clinical programs

Soft Skills

customer serviceorganizationattention to detailmultitasking

Certifications

HS DiplomaGED