Client Services Manager

Fox Corporation

Client Services Manager supporting digital advertising across FOX Television Stations. Leading a team and ensuring seamless campaign execution with strong client engagement.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $79,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as a primary support resource for Regional Digital Sales Managers across assigned FOX Television Stations markets
Lead and develop a team of Digital Sales Coordinators and a Quality Assurance Specialist
Assist in the rollout and ongoing support of FLX OTT/CTV advertising products
Coordinate campaign launches, optimizations, reporting, and client retention initiatives
Partner with Ad Operations teams to ensure successful delivery of local and national advertising campaigns
Provide escalation support for complex audience, forecasting, reporting, and campaign performance issues
Support inventory forecasting and audience availability analysis for OTT/CTV campaigns
Oversee audience strategy, campaign pacing reviews, and optimization recommendations
Develop and deliver post-campaign performance reporting and insights
Identify trends and opportunities that improve campaign effectiveness and customer satisfaction
Ensure reporting accuracy and quality standards across assigned markets
Build and manage scalable client service workflows and support processes
Lead workload prioritization and resource allocation across the Client Services team
Establish best practices that enhance communication, accountability, operational efficiency, and campaign quality
Collaborate with Sales Leadership, Ad Operations, Product, Revenue Operations, Marketing, and Market Hub teams to support business objectives.
Manage multiple high-priority initiatives while maintaining exceptional attention to detail and service levels.

Requirements

What you’ll need

Bachelor's degree preferred
7+ years of experience in digital media, local television, advertising, client services, or a related field
Previous leadership, coaching, mentoring, or team management experience preferred
Strong understanding of OTT, CTV, digital video, programmatic advertising, audience-based marketing, forecasting, reporting, and campaign optimization
Proven ability to lead and develop teams
Experience providing coaching, feedback, and performance management
Ability to influence and collaborate with cross-functional stakeholders
Highly organized with strong attention to detail
Solutions-oriented and proactive approach to problem-solving
Collaborative team player with a commitment to delivering exceptional customer experiences.

Benefits

Comp & perks

medical/dental/vision insurance
401(k) plan
paid time off
various benefits in accordance with applicable plan documents

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Digital VideoProgrammatic AdvertisingAudience-Based MarketingForecastingReporting

Soft Skills

CoachingMentoringCollaborationProblem-SolvingAttention to Detail

Certifications

Bachelor's Degree Preferred