Fountain

Revenue Operations Analyst

Fountain

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇲🇽 Mexico

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Job Level

JuniorMid-Level

About the role

  • Diagnose → recommend → implement → measure improvements to the sales process (response SLAs, stage definitions, exit criteria, next-step hygiene)
  • Assisting with the creation of Salesforce reports/dashboards for leads, opportunities, pipeline and ARR, plus a weekly Pipeline & Forecast Pack with clear actions for managers
  • Administering Salesforce basics including users, profiles, permission sets, fields, page layouts, validation rules and simple flows
  • Run lead lifecycle ops: routing rules, queues, SLAs, duplicate prevention, enrichment, and weekly audits with follow-ups to owners
  • Drive pipeline hygiene and deal velocity: monitor close dates, next steps, activity standards, stalled deals, and cycle time; propose targeted interventions
  • Running campaign and attribution operations including campaign setup, member statuses, list uploads and UTM governance
  • Support light deal-desk operations: price book checks, quote/approval routing, order-form QA against guardrails
  • Driving data quality and enrichment with monthly completeness and duplicate scorecards
  • Publishing weekly and monthly reporting packs and maintaining a simple request intake with SLAs and release notes
  • Assisting with documentation of processes and delivering quick enablement such as how-to guides, office hours and change summaries

Requirements

  • 2 to 4 years in Revenue Operations, Sales Operations or CRM administration in a B2B SaaS environment
  • Salesforce expertise in reports/dashboards, data model basics, validation rules, Flow Builder, data imports, and permission hygiene
  • Proficiency with Google Sheets or Excel
  • Familiarity with lead lifecycle concepts, opportunity stages and attribution basics
  • Experience working with at least one of the following tool types such as marketing automation, routing, enrichment or sales engagement
  • Proven experience working to turn analysis into process changes that moved a KPI (e.g., response time, stage conversion, cycle time)
  • Clear written and verbal communication in English; organized, detail-oriented, and proactive
  • Based in Mexico with working hours that overlap with US & UK time zones (7-8am CST starts)
Benefits
  • FULL TIME EMPLOYMENT
  • Competitive health insurance plans
  • Christmas bonus
  • Flexible time off
  • Fountain-wide perks including paid holidays, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforcereportsdashboardsvalidation rulesFlow Builderdata importslead lifecycleattributionGoogle SheetsExcel
Soft skills
clear communicationwritten communicationverbal communicationorganizeddetail-orientedproactive