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Programme Manager – Global Talent Visa
Founders Forum GroupProgramme Manager overseeing Global Talent Visa operations at Tech Nation. Managing assessors, alumni networks, and operational integrity of visa applications.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
programme managementoperations managementquality assurancedata analysisbudget oversightreportingpolicy applicationevidence-based decision-makingproject coordinationperformance monitoring
Soft Skills
analytical thinkingrelationship managementcommunicationorganisational skillsproblem solvingproactive mindsetattention to detailstakeholder engagementcalm under pressurecuriosity
Tools & Technologies
project management toolsdata management systemscommunication platformsreporting softwaresurvey toolsbudgeting softwarecontent management systemscollaboration toolspresentation softwareemail communication
Industry Keywords
UK tech ecosystempublic-sector programmesgovernment policyoperational excellenceKPI monitoringalumni engagementvisa application processassessor quality assurancestakeholder trustevidence standards
About the role
Key responsibilities & impact- Own the relationship with our assessor group end-to-end: recruitment, onboarding, and ongoing engagement, supported day-to-day by the Programme Administrator
- Chair regular assessor meetings and calls — setting agendas, managing actions, and creating space for honest, constructive dialogue
- Lead assessor quality assurance: reviewing output for consistency, evidence standards, and rigour; identifying patterns across decisions; and translating findings into updated guidance, training, and individual feedback.
- Oversee the operational integrity of the visa application process alongside the Programme Administrator, ensuring it runs accurately and efficiently
- Maintain and improve programme systems and documentation, collaborating with developers and the wider team on system updates where needed
- Keep all assessor-facing guidance current, accurate, and accessible
- Support the Programme Lead with financial oversight including monitoring invoicing, processing, and budget reporting
- Oversee the TN visa inbox, stepping in to help the Programme Administrator when things get complicated
- Own the Alumni Network with day-to-day support from the team, taking real ownership of the relationship with visa holders
- Work with the Programme Administrator to organise sessions and alumni engagement events
- Support the Programme Lead in building out the Alumni Network for the long term
- Support the Programme Lead with data analysis, trend identification, and insight gathering across programme activity
- Contribute to KPI monitoring and reporting across operational and assessor activity
- Help prepare reports, briefings, and presentations for internal and external audiences
- Assist with written marketing materials and comms, keeping public-facing guidance accurate and up to date
- Support the Data & Insights team with surveys or information-gathering where relevant
- Line manage our brilliant Visa Programme Administrator: genuine investment in their development is very important
- Be the first point of escalation for day-to-day operational queries, including drafting or reviewing Home Office communications and escalating when needed
- Be willing to roll up your sleeves across wider Global Talent team workstreams and initiatives as required
Requirements
What you’ll need- You are a precise, analytical thinker who can read qualitative text, evaluate it and identify exactly what's missing or inconsistent
- You spot patterns others miss and you can translate them into meaningful improvements
- You are exceptionally organised, calm under pressure, and proactive rather than reactive
- You take real pride in operational excellence, you care whether things are done properly, not just done
- You are an excellent communicator: clear in writing, confident presenting, and trusted by stakeholders
- You are comfortable in a small team where everyone rolls up their sleeves
- You are curious about the UK tech ecosystem and care about who gets to be a part of it
- **Essential**
- Experience in programme or operations management — ideally involving quality assurance, policy application, or evidence-based decision-making
- Strong analytical thinking with experience in maintaining standards and assessing qualitative content against frameworks, identifying gaps or inconsistencies and turning insights into actionable recommendations
- Strong data analysis, management, reporting, and written communication skills, including guidance, feedback, and professional correspondence
- Strong relationship management skills, with the ability to manage sensitive and high-stakes conversations with care and confidence
- Highly organised, proactive problem solver
- **Desirable**
- Familiarity with the digital technology sector and government, policy, or public-sector programmes
- Experience coordinating projects, including the use of project management tools
- Experience overseeing budgets, performance monitoring, and quality assurance processes
- Strong communication and engagement skills, including presenting to external audiences and building professional networks or communities
Benefits
Comp & perks- 25 days + an extra day off for your birthday (and +2 days after 2 years of service)
- Option to work remotely anywhere in the world for 3 weeks/year (1 at Easter, 2 in July/August)
- AXA Health insurance (option to add dependents at employee's cost)
- Life Insurance
- Medicash health cash plan
- Competitive pension
- Perkbox membership
- Learning and development allowance
- Cycle to work scheme
- Weekly team lunch, office snacks, regular team drinks
- Quarterly team activities and annual team trip/day out
- Access to the Founders Forum Group network and wider tech ecosystem