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Formula E

VIP Manager

Formula E

VIP Manager orchestrating guest experiences for influential stakeholders in the world's fastest-growing sport. Excelling in high-level hospitality within motorsport at Formula E.

Posted 6/20/2026full-timeHammersmith • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Serve as the primary architect of the journey for influential stakeholders.
  • Ensure every dignitary and C-suite visitor experiences world-class service.
  • Manage VIP lifecycle from initial 'hold the date' to post-race feedback report.
  • Build detailed, high-security guest profiles within CRM tool.
  • Coordinate distribution of VIP ticketing and accreditation.
  • Execute guest arrivals and troubleshoot during race weekends.
  • Deliver executive briefing documents and manage ad-hoc requests with discretion.

Requirements

What you’ll need
  • Proven experience in a customer-facing role within a fast-paced, high-stakes environment like sports, entertainment or luxury hospitality.
  • Demonstrable track record of working with C-suite individuals, dignitaries or VIPs, and understand the nuances of high-level protocol.
  • Attention to detail and organisational skills to manage complex, confidential data.
  • Administrative proficiency to handle IT systems, CRM tools and financial documentation (POs/Invoices) without error.
  • Natural team player with a 'can-do' attitude and a high level of integrity.
  • Ability to thrive under pressure and navigate tight deadlines.
  • Possessing interpersonal skills to build trust with high-profile stakeholders.
  • Willingness to travel extensively and possess cultural awareness to engage with diverse, international audience.
  • Background as a PA or EA to a CEO is a significant plus.

Benefits

Comp & perks
  • 25 days' annual leave
  • Birthday day off and Wellbeing leave
  • Opportunity to extend your stay if travelling for a race event
  • Health Cash Plan and access to the Aviva Digital Workplace app
  • Enhanced Parental Leave
  • Flexible Bank Holidays
  • Paid volunteer and carer's leave
  • Cycle to Work and Electric Car Scheme
  • Formula E store discount
  • Regular social events and employee working groups

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
CRM toolsfinancial documentationPOsinvoices
Soft Skills
attention to detailorganizational skillsinterpersonal skillsteam playercan-do attitudeintegrityability to thrive under pressurecultural awareness