Salesforce Certified Consultant – Public Sector, Government Cloud

FormativGroup

Salesforce Certified Consultant supporting Public Sector and Government Cloud initiatives. Partnering with stakeholders to design and optimize Salesforce solutions for compliance and operational goals.

Posted 5/19/2026full-timeRemote • Arizona, California, Colorado, Connecticut, Florida, Idaho, Illinois, Iowa, Kansas, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Virginia, Washington, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $155,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Partner with client stakeholders, business users, and delivery teams to gather, document, and validate business and functional requirements across Salesforce Government Cloud implementations.
Design and configure Salesforce solutions across Service Cloud, Experience Cloud, and related Salesforce platform technologies using declarative functionality and platform best practices.
Translate business needs into scalable Salesforce solutions including Flows, page layouts, validation rules, record types, approval processes, dashboards, reports, and security configurations.
Facilitate discovery sessions, workshops, backlog grooming, user story development, and solution review meetings with both technical and non-technical stakeholders.
Collaborate closely with developers, architects, QA teams, and project managers to support end-to-end Salesforce solution delivery.
Support configuration and administration activities including user setup, profiles, permission sets, workflows, automation, and environment management.
Participate in Agile/Scrum ceremonies including sprint planning, daily standups, retrospectives, backlog refinement, and release readiness activities.
Assist with testing coordination, UAT preparation, defect validation, and production deployment activities.
Support data migration and data quality initiatives including imports, exports, cleansing, and validation activities.
Participate in client-facing presentations, demonstrations, training sessions, and change management activities.
Ensure solutions align with Salesforce platform governance, security standards, and Government Cloud compliance requirements.
Collaborate with integration and technical teams to support API-driven processes and connected system workflows.
Maintain accurate project documentation including business requirements, process flows, user stories, configuration documentation, and training materials.
Provide consultative recommendations to optimize business processes, improve platform adoption, and enhance user experience.

Requirements

What you’ll need

Active Salesforce certifications required:
Salesforce Administrator - required
Service Cloud Consultant – is required
5+ years of Salesforce consulting, administration, business analysis, or solution configuration experience within enterprise environments.
Proven experience supporting Public Sector and Government Cloud Salesforce implementations and prior experience supporting federal, state, or local government agencies.
Strong hands-on experience with:
Salesforce Service Cloud
Salesforce Experience Cloud
Salesforce Flows and declarative automation
Salesforce security and access management
Salesforce reporting and dashboards
Strong understanding of Salesforce platform capabilities, configuration, data model, and business process optimization.
Experience gathering and documenting functional requirements, user stories, process flows, and acceptance criteria.
Ability to translate business requirements into scalable Salesforce solutions while collaborating effectively with technical delivery teams.
Experience working within Agile/Scrum delivery environments.
Strong communication, facilitation, and stakeholder management skills with the ability to engage directly with clients and executive users.
Experience supporting regulated, compliance-driven, or government-focused environments preferred.
Strong organizational skills with the ability to manage multiple priorities within fast-paced consulting engagements.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Salesforce Service CloudSalesforce Experience CloudSalesforce FlowsSalesforce security managementSalesforce reportingSalesforce dashboardsdata migrationbusiness process optimizationfunctional requirements documentationAgile/Scrum methodologies

Soft Skills

communicationfacilitationstakeholder managementorganizational skillscollaborationconsultative recommendationsuser experience enhancementtrainingchange managementproblem-solving

Certifications

Salesforce AdministratorService Cloud Consultant