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Negotiation Assistant – Junior
Forma TurismoAssistente de Negociação Júnior responsible for customer support via WhatsApp, email, and phone. Join Forma Turismo, the largest student travel company in Latin America.
About the role
Key responsibilities & impact- Respond to customers via WhatsApp, email, and phone.
- Clarify questions and provide support during negotiations.
- Follow up on requests and ensure efficient service.
Requirements
What you’ll need- Strong verbal and written communication skills.
- Organized with attention to detail.
- Proactive and comfortable interacting with customers.
- Basic familiarity with customer service tools (WhatsApp, email, and phone).
Benefits
Comp & perks- Meal voucher (VR) / Food allowance (VA)
- Transportation voucher (VT) — 6% employee contribution
- Health insurance (50% subsidy of the total plan cost — by age bracket)
- Dental plan
- Partnership with Sesc
- Day off on your birthday
- Totalpass
- Partnerships with universities and hotel networks
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
verbal communicationwritten communicationorganizational skillsattention to detailproactivecustomer interaction