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Customer Support Intern
Foreign PolicyCustomer Support intern for Foreign Policy working remotely, responsible for answering queries via Zendesk and assisting with various projects.
About the role
Key responsibilities & impact- Respond to incoming customer communications via Zendesk
- Identify bugs and troubleshoot errors
- Assist with special projects as time allows
Requirements
What you’ll need- Strong customer focus
- Ability to work independently with minimal supervision
- Excellent written communication skills
- Experience in customer service preferred
- U.S. resident
Benefits
Comp & perks- Flexible work arrangements
- Opportunity to work remotely
- Experience in customer service
- Exposure to media and foreign policy
ATS Keywords
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Soft Skills
strong customer focusability to work independentlyexcellent written communication skills