FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Client Success Support Specialist
Forbes Travel GuideClient Success Support Specialist managing client inquiries and providing support for Forbes Travel Guide services. Focused on delivering exceptional client experiences and managing data within proprietary systems.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Client Success with a strong focus on data management and communication. Proficient in Salesforce and MS Office, with a proven ability to multitask and meet deadlines while maintaining organization and independence.
Highest-signal resume keywords
Client Success ExperienceSalesforce ProficiencyMS Office/Excel ExpertiseExcellent Written CommunicationProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Data ManagementAsset CreationContact ManagementUsername and Password ResetsTrial ManagementData Analysis
Soft Skills
Creative ThinkingAnalytical ThinkingOrganizational SkillsSelf-MotivationMultitasking
Tools & Technologies
SalesforceMS OfficeExcelProprietary Partner Site
Industry Keywords
Client SuccessEnd to End Problem-SolvingAnnual Rating ReportStar Rating AnnouncementLuxury Summit Event
About the role
Key responsibilities & impact- Proactive and reactive contact updates across internal systems, including Salesforce and our proprietary Partner Site
- Management and update of client data within the Partner Site, including asset creation, contact management, username and password resets
- Management and distribution of trials and information regarding FTG products and platform services
- Assisting on a variety of assignments associated with the annual rating report deliveries, Star Rating announcement, our Luxury Summit event and other special projects and events
Requirements
What you’ll need- 3 years or more experience in Client Success or related field
- Highly proficient with MS Office/Excel
- Salesforce Experience a plus
- Excellent written communications skills in English
- Creative and analytical thinker with strong end to end problem-solving skills
- Extremely organized, mature, self-motivated and independent worker
- Ability to multitask and handle daily deadlines
Benefits
Comp & perks- Health insurance
- Professional development