Collections

• Structure and manage debt collection
• Map existing processes and deploy standardized procedures (amicable/collections, pre-litigation, litigation).
• Bring unpaid receivables under control: data validation, segmentation, prioritization.
• Monitor performance through regular reporting and drive a continuous improvement plan.
• Provide internal expertise on insurer/broker agreements and contractual obligations.
• Analyze claims/loss experience and propose optimizations.
• Manage and lead the litigation team: oversee the collections and legal recovery unit.

Debt Collection & GLI Team Lead

Debt Recovery Lead – GLI

Claims and Debt Recovery Officer