Senior Account Manager, Commercial Insurance

FNIC Trusted insurance advisors

Managing commercial insurance accounts for First Insurance Group LLC, collaborating with producers and carriers, ensuring exceptional service to clients. Flexibility and a supportive work environment are provided.

Posted 6/23/2026full-timeRemote • Colorado • 🇺🇸 United StatesSenior💰 $85,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Effectively and independently manage customer service accountabilities on a book of business
Assist producer in development of service plan for key accounts
Manage renewal process according to agency procedures
Negotiate most advantageous renewal terms and conditions for the client
Complete servicing of accounts, including preparing proposals, issuing certificates
Promptly invoice all premium-bearing transactions
Review policies upon receipt in accordance with agency procedures
Promptly respond to customers' questions and/or requests for assistance
Communicate all necessary information to producers, clients, carriers, and agency team members
Maintain the electronic account file and fully incorporate agency management system into daily workflow
Perform quality reviews as requested by management
Meet with and maintain effective working relationships with clients and insurance company representatives

Requirements

What you’ll need

High school diploma or equivalent
Valid Driver's License
Resident Property and Casualty Agent's license
6 years Commercial Account Manager Experience or 4 years Commercial Account Manager Experience with a CIC or CISR designation
Proven ability to effectively service complex accounts in excess of $15,000 in revenue
Commitment to obtain advanced insurance education
Excellent verbal and written communication skills
Strong organizational and decision-making skills
Proficient in Microsoft Office products (Outlook, Word, Excel, Teams), and all agency automation software
Experience with Applied Epic preferred
Proficient in department workflows and procedures
Regular and consistent attendance
Ability to establish and maintain effective working relationships with company employees and external contacts

Benefits

Comp & perks

Time back in your day
Flexible schedule including work-from-home options
Paid time off
Fun working environment
Tuition reimbursement
Growth & development
Health, dental, vision, HSA with employer contributions
401k
Employer-paid short-term & long-term disability
Life insurance
Dress for your day – bring your whole self to work
Mental health support and resources through EAP program
Workout classes available for remote employees
Omaha in-office gym

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Commercial Account Manager Experienceservicing complex accountspreparing proposalsissuing certificatesinvoicing premium-bearing transactionsquality reviews

Soft Skills

verbal communicationwritten communicationorganizational skillsdecision-making skillsrelationship management

Certifications

Resident Property and Casualty Agent's licenseCIC designationCISR designation