Site Manager, Datacenter Operations

FluidStack

Site Manager leading operations and managing teams across multiple datacenters in the U.S. Focused on driving operational strategy and execution excellence for datacenter infrastructure.

Posted 6/17/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and scale an operations team of 10+ technicians and specialists across multiple datacenter facilities within a campus or region.
Drive operational strategy, team development, and execution excellence while managing the end-to-end lifecycle of datacenter infrastructure, ensuring 24x7x365 operations meet or exceed SLA commitments.
Hire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; build organizational capability through performance management, coaching, mentoring, and career development.
Establish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting, resource allocation, and succession planning.
Own 24x7 operational accountability ensuring uptime, reliability, security, and availability meet or exceed SLAs; oversee incident and change management processes and act as escalation point for critical incidents.
Ensure effective management of ticket queues, work prioritization, shift scheduling, and on-call rotations across facility, operations, and logistics teams.
Drive operational KPIs and metrics including uptime, MTTR, MTBF, inventory accuracy, capacity utilization, and cost efficiency; lead post-incident reviews with root cause analysis and implement corrective actions.
Collaborate cross-functionally with Engineering, Program Management, Supply Chain, Construction, and Product teams to align priorities and deliver business objectives.
Champion process improvements, automation initiatives, safety programs, and environmental sustainability; lead change management and implement new processes, technologies, and operational models at scale.

Requirements

What you’ll need

Bachelor's degree in Engineering, Business, or Operations Management (or equivalent experience)
5+ years in datacenter operations, mission-critical facilities, or IT infrastructure with 2+ years managing teams of 10+ employees
Proven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAs
Deep understanding of datacenter infrastructure including power distribution, cooling systems, server hardware, networking, and facility management
Ability to travel up to 50% to provide onsite leadership, drive operational excellence, and support critical infrastructure initiatives across the data center portfolio.

Benefits

Comp & perks

Competitive total compensation package (salary + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

datacenter operationsIT infrastructurepower distributioncooling systemsserver hardwarenetworkingfacility managementoperational KPIsroot cause analysischange management

Soft Skills

team developmentperformance managementcoachingmentoringcareer developmentcross-functional collaborationprocess improvementleadershiporganizational capabilitycommunication

Certifications

Bachelor's degree in EngineeringBachelor's degree in BusinessBachelor's degree in Operations Management