Technical Program Manager, Facility Operations

FluidStack

Technical Program Manager at Fluidstack driving competency development for data center operations. Overseeing training programs and building a world-class operations workforce.

Posted 4/22/2026full-timeSan Francisco • California, New York, Texas • 🇺🇸 United StatesSeniorLead💰 $150,000 - $250,000 per yearWebsite

About the role

Key responsibilities & impact

Own the full lifecycle of the Operations Training Program — from needs assessment and curriculum design through delivery, evaluation, and continuous improvement across all operations roles.
Convert vendor manuals, OEM documentation, SOPs, MOPs, and engineering specifications into structured training content.
Develop and manage a new hire onboarding program covering site orientation, systems familiarization, safety fundamentals, and progressive task qualification.
Manage all recurring training requirements including NFPA 70E, LOTO, emergency response, and equipment-specific recertifications.
Manage the site's PM program, MOP/EOP/AOP quality gate, and change management process for infrastructure modifications.
Lead RCAs and after-action reviews following incidents; translate findings into updated procedures and targeted training content.

Requirements

What you’ll need

Bachelor's degree in Facilities Management, Electrical or Mechanical Engineering Technology, Organizational Development, Instructional Design, or a related field — OR equivalent combination of education and directly relevant experience.
Minimum 7 years of experience in critical facilities or data center operations, with at least 3 years in a training management, workforce development, or operations leadership role.
Deep technical knowledge of data center critical infrastructure systems including: Power, Cooling, Controls & Monitoring, Life Safety.
Proven track record of building and running operations training programs from the ground up.
Strong familiarity with NFPA 70E, OSHA 29 CFR 1910, Uptime Institute Tier Operational Sustainability standards, and ASHRAE thermal guidelines.
Experience with MOP/EOP/AOP development and governance in a Tier III or Tier IV data center environment.
Proficiency with CMMS platforms and Microsoft Office Suite.
Outstanding communication, facilitation, and people development skills.

Benefits

Comp & perks

Competitive total compensation package (cash + equity).
Retirement or pension plan, in line with local norms.
Health, dental, and vision insurance.
Generous PTO policy, in line with local norms.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

curriculum designtraining content developmentonboarding program managementNFPA 70ELOTOemergency response trainingdata center operationscritical infrastructure systemsMOP developmentchange management

Soft Skills

communicationfacilitationpeople developmentleadershipevaluationcontinuous improvementneeds assessmentincident managementteam managementtraining management

Certifications

Bachelor's degreeOSHA 29 CFR 1910 certificationUptime Institute Tier Operational Sustainability certificationASHRAE thermal guidelines knowledge