Happiness Engineer, Communications & Content Specialist
Flocknote
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Write engaging, story-driven content across a variety of mediums (emails, RFPs, webinars, web content, flyers, marketing materials, etc.)
- Collaborate with the Marketing Team to develop messaging strategies, campaigns, and creative ideas aligned with Flocknote’s mission & goals
- Conduct product demos and provide clear, helpful how-tos
- Provide excellent customer support via email and phone, helping churches succeed with Flocknote
- Build relationships with church leaders and organizations who might benefit from Flocknote
- Communicate insights from customers to improve our tools and services
- Conduct product demos and showcase how Flocknote can best serve different organizations
- Troubleshoot, problem-solve, and assist in testing new features
- Be an active team member contributing to the future direction of the company
Requirements
- Exceptional writing and editing skills with a knack for clear, engaging, persuasive copy
- Experience in marketing, copywriting, creative writing, advertising, or communications
- Tech-savvy, adaptable, and eager to learn
- Proactive self-starter who takes initiative and follows through
- Excellent collaboration, communication, and feedback skills
- Genuine love of people and desire to help them succeed
- Strong customer service and communication skills, both verbal and written
- Familiar with modern communication tools and trends
- Highly organized, detail-oriented, and adaptable in a fast-paced environment.
- If you have any writing samples, please submit them with your application (as part of your Resume upload). A content & writing exercise may also be conducted if selected to continue.
- Bonus: experience in leadership, webinars, sales, ministry, design, Mailchimp, Canva.
Benefits
- All positions are full-time (remote/work-from-home) positions with salary and benefits.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
writingeditingcopywritingcreative writingadvertisingcommunicationscustomer supporttroubleshootingproblem-solvingcontent creation
Soft skills
collaborationcommunicationfeedbackproactiveinitiativecustomer serviceadaptabilityorganizationdetail-orientedrelationship building