Patient Billing Representative

Five Star Solutions

Patient Billing Specialist supporting patients with payment processing, billing education, and insurance verification. Ensuring empathetic and accurate service while navigating healthcare billing systems and policies.

Posted 7/15/2026full-timeRemote • Wyoming • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient billing processes, including payment processing, insurance verification, and claims support, while providing empathetic customer service in a healthcare environment. Proficient in navigating EMR systems and standard computer applications to ensure compliance and accuracy.

Highest-signal resume keywords

Patient Billing ExperienceHealthcare Billing KnowledgeInsurance Verification SkillsPayment Processing ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient BillingInsurance ClaimsPayment ProcessingFinancial TransactionsHealthcare BillingEMR SystemsBilling Education

Soft Skills

EmpathyCommunicationIndependence

Tools & Technologies

EMR SystemsStandard Computer Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HealthcareBillingInsuranceClaims

About the role

Key responsibilities & impact

Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

Requirements

What you’ll need

Customer service or call center experience required.
Healthcare billing, insurance, or claims experience strongly preferred.
Payment processing or financial transaction experience preferred.
High school diploma or GED required; additional billing or healthcare education a plus.
Technical proficiency with EMR systems and standard computer applications.
Ability to work independently in a remote or virtual environment.
Must be able to speak, read, write, and understand English.
Background check required in accordance with applicable laws.

Benefits

Comp & perks

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Paid Training - typically 2 weeks in length from 7:00am-4:00pm Mon-Fri (MST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days