Patient Billing Representative

Five Star Solutions

Join us as a Patient Billing Specialist supporting patients with payment processing and insurance verification. Deliver accurate service while navigating healthcare billing systems and policies.

Posted 7/15/2026full-timeRemote • Mississippi • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient billing, insurance verification, and claims processing while maintaining compliance with HIPAA and confidentiality standards. Proficient in navigating healthcare billing systems and delivering empathetic customer service in a remote environment.

Highest-signal resume keywords

Healthcare Billing ExperienceInsurance VerificationClaims ProcessingEMR Systems ProficiencyCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ProcessingFinancial Transaction ManagementBilling EducationClaims SupportTechnical Proficiency

Soft Skills

EmpathyProfessionalismCommunication

Tools & Technologies

Healthcare Billing SystemsEMR SystemsStandard Computer Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

HIPAA ComplianceConfidentiality StandardsPatient SupportRemote Work

About the role

Key responsibilities & impact

Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
Navigate multiple systems simultaneously while assisting patients.
Maintain professionalism and empathy during complex or sensitive financial discussions.
Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.

Requirements

What you’ll need

Customer service or call center experience required.
Healthcare billing, insurance, or claims experience strongly preferred.
Payment processing or financial transaction experience preferred.
High school diploma or GED required; additional billing or healthcare education a plus.
Technical proficiency with EMR systems and standard computer applications.
Ability to work independently in a remote or virtual environment.
Must be able to speak, read, write, and understand English.
Background check required in accordance with applicable laws.

Benefits

Comp & perks

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 7:00am-7:00pm (CST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days