Customer Service – Temporary

Five Star Solutions

Customer Service Representative helping clients with inquiries on debit card incentives and orders. Working remotely with various states in the United States.

Posted 6/8/2026full-timeRemote • Alabama, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming • 🇺🇸 United StatesJunior💰 $14 per hourWebsite

About the role

Key responsibilities & impact

Manage large amounts of inbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers' needs, clarify information, research and provide solutions and/or alternatives
Access company and client resources provided to accurately handle the call
Seize opportunities to upsell products when they arise
Skillfully change from one task to another without loss of efficiency or composure
Be available at your desk, maintaining punctuality and attendance at all scheduled times
Remain positive and professional in all customer interactions
Flexibility to cross train as requested

Requirements

What you’ll need

Previous 3-6 months customer service or customer support experience preferred
Previous 3-6 months call center or office background experience a plus
Basic computer skills
Quick learner and able to work independently
Strong phone and verbal communication skills along with active listening
Must be 18 years of age
A background check applicable with state and federal laws will be required

Benefits

Comp & perks

Shift differential (extra $1/hr nights & wkds)
Paid Training - typically 2-5 days in length from 7:00am-4:00pm (MST)
Status - Full Time or Part Time Temporary; 16-40 hours per week
Must be available to work on the first and last business day of each month

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicecustomer supportcall center experiencebasic computer skills

Soft Skills

communication skillsactive listeningflexibilitypunctualityprofessionalismindependenceefficiencycomposurequick learner