Patient Billing Representative

Five Star Solutions

Patient Billing Specialist supporting patients with healthcare payment processing and billing inquiries. Navigating healthcare billing systems while delivering empathetic and compliant service to patients.

Posted 5/19/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $14 per hourWebsite

About the role

Key responsibilities & impact

Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.

Requirements

What you’ll need

Customer service or call center experience required.
Healthcare billing, insurance, or claims experience strongly preferred.
Payment processing or financial transaction experience preferred.
High school diploma or GED required; additional billing or healthcare education a plus.
Technical proficiency with EMR systems and standard computer applications.
Ability to work independently in a remote or virtual environment.
Must be able to speak, read, write, and understand English.
Background check required in accordance with applicable laws.

Benefits

Comp & perks

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
Benefit eligible 1st of month after 60 days

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

payment processingbilling educationinsurance verificationclaims supportfinancial transactionEMR systemshealthcare billing

Soft Skills

customer serviceempathetic communicationindependent workcompliance adherence

Certifications

high school diplomaGED