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Patient Billing Representative
Five Star SolutionsJoin as a Patient Billing Specialist, supporting patients with payment processing and billing education through accurate and compliant service. Remote position for specific US states.
About the role
Key responsibilities & impact- Support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
- Deliver empathetic, accurate, and compliant service while navigating healthcare billing systems and policies.
- Perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
Requirements
What you’ll need- Customer service or call center experience required.
- Healthcare billing, insurance, or claims experience strongly preferred.
- Payment processing or financial transaction experience preferred.
- High school diploma or GED required; additional billing or healthcare education a plus.
- Technical proficiency with EMR systems and standard computer applications.
- Ability to work independently in a remote or virtual environment.
- Must be able to speak, read, write, and understand English.
- Background check required in accordance with applicable laws.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment processingbilling educationinsurance verificationclaims supportfinancial transactionEMR systemscomputer applications
Soft Skills
customer serviceempathetic serviceindependent workcommunication
Certifications
high school diplomaGED