Job Opportunities

First Response Finance

Account Manager responsible for customer accounts at First Response Finance. Taking calls and making decisions on financial agreements with customers.

Posted 5/23/2026full-timeLeigh • 🇬🇧 United KingdomMid-LevelSenior💰 £27,955 - £36,261 per yearWebsite

About the role

Key responsibilities & impact

This busy role will be telephone based, taking inbound and making outbound calls throughout the day in relation to a portfolio of customer accounts you are responsible for
You will demonstrate the ability to understand a customers’ financial situation, understand the complexity of finance agreements, and make sound decisions to ensure a good customer outcome
Be a great communicator with our customers, explaining things such as payment plans that you have calculated with them

Requirements

What you’ll need

A genuine 'Team Player', working collaboratively with your colleagues and our customer base
You will be proactive, someone who takes responsibility for their learning and managing of themselves, a forward thinker with a real drive to give their best and make a positive difference, and can see the bigger picture
Someone who is resilient, who isn't afraid to make big decisions
Must have the permanent right to work in the UK

Benefits

Comp & perks

A starting salary of £27,955 moving to £36,261 after three years
An annual company bonus scheme
Hybrid working at your line manager’s discretion
Private Medical Insurance
Mental Health at work training for 100% of managers
Enhanced sick pay
Cycle to work scheme
Massages
Flu vaccinations
Fruit baskets
Care days
Enhanced maternity and adoption pay
Adding family members to your Private Medical Insurance Policy
Buying and selling holidays
One to one catch ups with your line managers
Company-wide bonus scheme
Enhanced pension scheme
Thousands of discounts at high street retailers
No commission structures
Internal development schemes
2x weekly personal development sessions

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

great communicatorteam playerproactiveresponsibleforward thinkerresilientdecision makingcollaborativecustomer-focusedpositive attitude