First Citizens Bank

Seasonal Sales and Service Representative

First Citizens Bank

internship

Posted on:

Location Type: Office

Location: Goldsboro • North Carolina • United States

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Job Level

Junior

About the role

  • Processing transactions and servicing customer requests
  • Identifying sales opportunities through building relationships
  • Float between multiple locations
  • Participate in 1 to 2 virtual professional development sessions
  • Foster collaborative partnerships that deliver value for customers, prospects and colleagues
  • Initiate conversation to uncover sales or referral opportunities
  • Listen attentively and ask insightful questions to understand customer needs and preferences; address immediate needs
  • Look for ways to optimize performance by seeking coaching and supporting Bank initiatives
  • Comply with all regulations, bank policies, procedures, and delegated authorities to manage risk
  • Complete required training by established deadlines
  • Perform general office management duties as assigned

Requirements

  • High School Diploma or GED
  • 3 months customer service experience
  • Must possess a valid driver's license
  • Financial literacy
  • Knowledge of retail banking products and services
  • Currently enrolled at an accredited collegiate institution
  • Positive attitude
  • Strong verbal and written communication skills
  • Critical thinking skills
Benefits
  • Competitive, thoughtfully designed and quality benefits program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicefinancial literacyretail banking productsbank policiesoffice management
Soft Skills
positive attitudestrong verbal communicationstrong written communicationcritical thinkingrelationship building
Certifications
High School DiplomaGEDvalid driver's license