First Citizens Bank

Seasonal Sales & Service Representative

First Citizens Bank

part-time

Posted on:

Location Type: Office

Location: Greensboro • North Carolina • United States

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Job Level

Junior

About the role

  • Processing transactions and servicing customer requests
  • Identifying sales opportunities through building relationships
  • Floating between multiple locations
  • Participating in 1 to 2 virtual professional development sessions
  • Foster collaborative partnerships that deliver value for customers, prospects and colleagues
  • Initiate conversation to uncover sales or referral opportunities
  • Listen attentively and ask insightful questions to understand customer needs and preferences
  • Addressing immediate needs promptly
  • Seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities
  • Complying with all regulations, bank policies, procedures and delegated authorities
  • Completing required training by established deadlines
  • Performing general office management duties as assigned

Requirements

  • High School Diploma or GED
  • 3 months customer service experience
  • Must possess a valid driver's license
  • Financial literacy
  • Knowledge of retail banking products and services
  • Currently enrolled at an accredited collegiate institution
  • Positive attitude
  • Strong verbal and written communication skills
  • Critical thinking skills
Benefits
  • Competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicefinancial literacyretail banking productsbank policiesoffice management
Soft Skills
relationship buildingcollaborationcommunicationcritical thinkingpositive attitude
Certifications
High School DiplomaGEDvalid driver's license