Senior Business Systems Analyst

First American

Senior business systems analyst translating lender needs into scalable mortgage software requirements. Supporting Agile delivery, UAT, releases, and continuous product improvements across cross-functional teams.

Posted 8/5/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $85,000 - $113,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, requirements definition, and solution validation within Agile software development environments. Proficient in facilitating cross-functional collaboration and utilizing operational metrics to drive continuous product improvements.

Highest-signal resume keywords

Business AnalysisAgile Software DevelopmentRequirements DefinitionUser Story DocumentationSQL Querying

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process ModelingFunctional SpecificationsUser Acceptance TestingRESTful APIsJSONRelational Database ConceptsBacklog ManagementStakeholder InterviewsOperational Metrics AnalysisContinuous Improvement

Soft Skills

Analytical SkillsCritical ThinkingProblem-SolvingWritten CommunicationVerbal CommunicationFacilitation SkillsStakeholder Management

Tools & Technologies

JiraAzure DevOpsConfluenceVisioLucidchartPower BITableauDOMO

Industry Keywords

Software DeliveryProduct DevelopmentCross-Functional CollaborationAgile Work ManagementProduct Lifecycle

Tech Stack

Tools & technologies

AzureSQLTableau

About the role

Key responsibilities & impact

Serve as the strategic liaison between Product Management, Engineering, Operations, Customer Support, and business stakeholders.
Translate business needs into well-defined business and functional requirements for scalable software solutions.
Partner with cross-functional teams to define requirements, analyze business processes, and drive continuous improvement throughout the product lifecycle.
Support software product delivery through business analysis, requirements definition, and solution validation.
Participate in backlog refinement, sprint planning, requirements clarification, and release readiness activities.
Analyze customer feedback, support trends, and enhancement requests to identify business needs and recommend product improvements.
Use operational and product metrics to support decision-making, identify trends, and recommend continuous improvements.
Lead cross-functional collaboration across product, engineering, quality assurance, customer support, operations, and business stakeholders.
Document and refine user stories, acceptance criteria, process flows, functional specifications, and business documentation.
Maintain traceability of business requirements throughout the software development lifecycle.
Support requirements analysis, solution design, release planning, launch support, Early Life Support, and ongoing product enhancements.
Participate in User Acceptance Testing, validate completed functionality, and ensure delivered solutions align with documented requirements.

Requirements

What you’ll need

Bachelor's degree in Business, Information Systems, Computer Science, or related field; equivalent work experience considered.
5+ years supporting software delivery, product development, or business systems analysis.
Experience working within Agile software development teams.
Experience facilitating requirements workshops and stakeholder interviews.
Experience documenting and refining user stories, acceptance criteria, and functional specifications.
Experience supporting software releases, production support, and post-release stabilization activities.
Experience with Agile work management and backlog tools, including Jira and Azure DevOps.
Knowledge of Confluence and collaboration platforms.
Experience with business process modeling and workflow documentation tools, including Visio and Lucidchart.
SQL querying and relational database concepts.
Knowledge of RESTful APIs, JSON, and system integration concepts.
Experience with business intelligence and reporting platforms, including Power BI, Tableau, and DOMO.
Ability to manage multiple priorities in a fast-paced Agile product environment.
Strong analytical, critical thinking, and problem-solving skills.
Excellent written and verbal communication skills.
Strong facilitation and stakeholder management skills.
Ability to work independently and collaborate within cross-functional product teams.

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
PTO/paid sick leave
Employee stock purchase plan
Inclusive workplace culture
Equal opportunity employment