Senior Commercial Escrow Officer – Hybrid

First American

Senior Commercial Escrow Officer managing commercial real estate escrow transactions for First American. Handling closings, funds disbursement, compliance, and customer service from the Chicago hybrid office.

Posted 8/5/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $36 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing commercial escrow transactions, ensuring compliance with regulatory requirements, and providing exceptional customer service. Proficient in preparing legal documents and final closing statements while effectively collaborating with cross-functional teams.

Highest-signal resume keywords

Commercial Escrow ExperienceEscrow Officer CertificationCustomer Service ExcellenceTeam LeadershipProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Escrow Document ProcessingTransaction Requirement DeterminationClosing Document PreparationEscrow Account ManagementRegulatory Compliance

Soft Skills

Verbal CommunicationWritten CommunicationOrganizational SkillsDetail-OrientedAdaptability

Tools & Technologies

Proprietary Software ApplicationsEscrow Management Systems

Certifications & Qualifications

Escrow Officer Certification

Industry Keywords

Commercial Real EstateEscrow TransactionsRisk MitigationCustomer ExpectationsClosing Statements

About the role

Key responsibilities & impact

Establish new commercial escrow accounts and process escrow documents according to established policies and procedures
Provide outstanding customer service while growing and servicing the business
Complete simple and complex commercial real estate escrow transactions
Determine transaction requirements and act as a neutral liaison between buyer, seller, and lender
Work cross-functionally with Underwriting to monitor and mitigate company risk
Ensure all funds are properly accounted for and disbursed according to contract terms
Complete closings by reviewing, recording, and filing documents
Prepare and distribute final closing statements and title documents
Ensure adherence to delivery dates and timelines
Prepare regular escrow account status reports for transaction parties
Prepare legal documents for sale closure
Comply with and enforce regulatory requirements

Requirements

What you’ll need

Experience leading teams, managing workflows, or training escrow staff
4–6 years of escrow-related experience, preferably as a Commercial Escrow Officer
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with internal and external customers
Strong problem-solving and organizational skills
Detail-oriented and able to navigate internal and external resources to resolve issues
May require escrow officer certification depending on the state
Comfortable working with technology and proprietary programs
Ability to adapt quickly to new software applications and technologies
Ability to contribute to a team and deliver beyond customer expectations
High School Diploma or equivalent

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
PTO/paid sick leave
Employee stock purchase plan
Inclusive workplace culture
Equal opportunity employment