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First American

Trades Contractor Recruiter

First American

Contractor Recruiter filling and closing acquisition requests for contractors at First American Home Warranty. Managing contractor relations and ensuring compliance with home warranty procedures.

Posted 5/31/2026full-timeRemote • Arizona, California, Florida, Iowa, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $24 per hourWebsite

About the role

Key responsibilities & impact
  • Effectively manage and fill/close acquisition requests from area managers
  • Assist contractors with basic questions regarding home warranty procedures and policies
  • Consistently overcome contractor objections and take every opportunity to partner with perspective contractors
  • Make outbound calls to contractors across the U.S. to market and sell the benefits of joining our contractor network
  • Setup both physical and digital contractor profiles
  • Follow up with all parties necessary to obtain required paperwork including contractors, license boards, and insurance companies
  • Assist contractors with first-time billing through First American’s online contractor portal
  • Negotiate pricing with contractors within First American guidelines
  • Ensure contractor coverage for territories by continually monitoring reports to identify volume and potential contractor hiring needs
  • Train all new employees in First American’s procurement processes and procedures
  • Track and keep current all state license requirements
  • Assist existing contractors with processing company name changes including both physical and digital profiles
  • Assist team with verifying all documentation of the contractor hiring package is completed prior to going to the CRM’s for approval
  • Research and distribute leads to the team regarding hard to hire areas
  • Assist the Manager in streamlining the process flows as well as documentation of Falcon changes and reporting tools
  • Work with Marketing Department on creating new ways to market First American to contractors
  • Assist the Manager in daily and monthly reporting on production

Requirements

What you’ll need
  • High School Diploma or equivalent; some college preferred
  • Possess a solid background and comprehensive understanding of sales
  • Ability to confidently initiate phone calls and engage in meaningful, relationship-building conversations
  • Capable of evaluating contractors; ensuring their level of professionalism and customer focus is on par with First American standards
  • Ability to set clear expectations or decline offers as necessary
  • Must be able to effectively manage multiple, competing tasks seamlessly transitioning from one task to the next
  • Exceptional time management and organizational skills ensuring that all tasks are completed timely and accurately
  • Home Warranty or real estate experience desirable

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Paid time off
  • Paid sick leave
  • Employee stock purchase plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescontractor evaluationbilling processesnegotiationreportingdocumentationlead distributionprocurement processesCRM managementtime management
Soft Skills
relationship buildingcommunicationorganizational skillstask managementproblem solvingadaptabilityteam collaborationcustomer focusexpectation settingobjection handling
Certifications
High School Diplomasome college preferred