Claims Specialist

First American

Claims Specialist managing insurance claims documentation and communication with claimants. Coordinating with outside counsel for timely resolution of insurance-related claims while ensuring accurate process codes.

Posted 4/24/2026full-timeSanta Ana • California • 🇺🇸 United StatesMid-LevelSenior💰 $27 - $36 per hourWebsite

About the role

Key responsibilities & impact

Managing claim-related activities by gathering and reviewing all relevant documentation
Assessing claim causes and ensuring process codes are accurate and properly updated
Coordinating with outside counsel on appropriate matters to support timely resolution
Maintaining consistent communication by providing status updates and correspondence to claimants throughout the process

Requirements

What you’ll need

High School Diploma or equivalent
Typically has 3-6 years title insurance or related experience
Paralegal certification desirable
Knows fundamental concepts, practices and procedures of particular field of specialization
Excellent verbal and written communication skills
Strong organizational skills with the ability to multi-task, prioritize and work under pressure
Excellent problem solving, decision making and analytical skills
Microsoft office products with an emphasis on MS Word and Excel

Benefits

Comp & perks

medical
dental
vision
401k
PTO/paid sick leave
employee stock purchase plan

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

claim managementdocumentation reviewprocess codinganalytical skillsproblem solvingdecision makingmulti-taskingprioritization

Soft Skills

verbal communicationwritten communicationorganizational skillsability to work under pressure

Certifications

High School DiplomaParalegal certification