First American

Client Implementation Manager

First American

full-time

Posted on:

Location Type: Hybrid

Location: Fort Mill • Florida, North Carolina, South Carolina, Texas • 🇺🇸 United States

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Salary

💰 $77,875 - $102,975 per year

Job Level

Mid-LevelSenior

About the role

  • Responsible for the implementation and/or effectiveness of products, services and technical or business systems
  • Develops project plans to manage change and ensure that implementations are completed on time, within budget and meet client expectations
  • Builds and sustains client relationships during the implementation phase
  • Conducts online meetings/conference calls to orient a new employee or customer, present new functionality, perform training and collaborate with clients about concerns
  • Develops implementation plans which include timelines and metrics for communication, marketing and training activities

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • 6-8 years of directly related experience
  • Strong background in Title Insurance, Mortgage, or related industry
  • Able to evaluate Change Management scope of project
  • Proficient in Microsoft Word, Excel and PowerPoint
Benefits
  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementchange managementimplementation planningtraining developmentmetrics evaluation
Soft skills
client relationship managementcommunicationcollaborationorganizational skills