Communications Director
First American
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $126,100 - $168,125 per year
Job Level
Lead
About the role
- Develop and execute integrated communication strategies for National Commercial Services (NCS), including executive communications, division-wide messaging, and strategic storytelling that supports business priorities
- Partner closely with senior executives to craft email messages, blogs, talking points, video scripts, presentations, and other thought leadership communications that distill complex topics into clear, compelling narratives
- Communicate operational, strategic, and industry themes (including emerging technologies such as AI) in ways that resonate across varied audiences
- Strengthen alignment between corporate and operational teams by creating communication approaches that help bridge organizational gaps and support a more unified employee experience
- Collaborate with Corporate Communications to maintain consistency of messaging, elevate editorial quality, and reinforce communication standards across all divisions
- Contribute to communication planning, storytelling, and messaging needs of other teams as needed
- Build strong relationships across functions to anticipate communication needs, elevate perspectives, and foster transparency and connection across business lines
- Bring creative, modern communication ideas that increase engagement through video, digital storytelling, and innovative communication formats
- Shape and align executive communications with the enterprise-wide strategic agenda to reinforce key priorities and initiatives
- Define and evolve the executive communication voice and strategic platform to effectively articulate and drive the organization’s vision
- Serve as a trusted advisor to senior executives, offering insight, influence, and strategic guidance on messaging and communication approach
- Build and maintain effective relationships across all levels of the organization
- Play a key role in shaping and strengthening the communication strategy for Title and related business lines, helping to align Title Communications with Corporate Communications in a more connected, cohesive approach
- Contribute to ongoing efforts to improve communication flow between corporate-led messaging and the field, ensuring employees feel connected to the broader enterprise
- Help develop scalable communication processes, frameworks, and best practices that can evolve with the needs of the business
- Work collaboratively within a high-performing communications team, contributing ideas openly and partnering effectively across functions
- Provide coaching, guidance, and communication expertise to divisional leaders and subject matter experts, even without direct reports at the outset
- Model communication excellence by championing clarity, creativity, consistency, and employee-centered messaging
- Build trust quickly across leadership and teams, navigating a complex environment with professionalism, diplomacy, and strategic judgment.
Requirements
- Bachelor’s degree or equivalent combination of education and experience (advanced degree preferred)
- 8+ years progressive management experience
- 10+ years in corporate communications or a related field, with a proven track record of success in developing and executing strategic communication plans
- Deep expertise in executive communications, narrative development, strategic planning, and cross-channel messaging
- Exceptional writing, editing, and storytelling capabilities with an ability to simplify complexity and tailor messages to diverse audiences
- Demonstrated experience advising senior executives in high-visibility, high-stakes environments
- Strong understanding of business strategy, change communication, and the evolving role of AI and emerging technologies in business and communications
- Highly collaborative working style — able to share ideas openly and contribute to a team culture rooted in partnership and alignment
- Skilled at building relationships, connecting dots across the organization, and bridging communication gaps in complex, matrixed environments
- Creative thinker with the ability to approach communication challenges in fresh, modern, innovative ways
- Comfortable operating in a dynamic role that supports both divisional and enterprise-level communication needs.
Benefits
- medical
- dental
- vision
- 401k
- PTO/paid sick leave
- employee stock purchase plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
executive communicationsnarrative developmentstrategic planningcross-channel messagingwritingeditingstorytellingcommunication strategycommunication processeschange communication
Soft skills
collaborationrelationship buildingcreativitystrategic judgmentdiplomacycommunication excellencecoachinginfluencetransparencyadaptability
Certifications
Bachelor's degreeadvanced degree (preferred)