First American

Sales Operations Analyst

First American

full-time

Posted on:

Location Type: Office

Location: Santa Ana • California • 🇺🇸 United States

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Salary

💰 $62,700 - $83,575 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Act as primary support person for the Sales Operations Manager and/or Sales Operations Management
  • Maintain the documentation around processes and activities performed by Sales Operations
  • Act as a liaison with other departments to ensure the integrity of master data information through the CRM system(Sales Force) and reporting structures
  • Review and analyze solutions by working with Management and Operations/Sales members
  • Assist, coordinate, and lead in the development of responses and solutions to company-wide CRM requests, this includes but is not limited to informational, content, and analytical requests
  • Complete special projects and other duties as assigned
  • Communicate and work effectively with organizational departments on data management

Requirements

  • Bachelor’s degree or equivalent combination of education and experience
  • 3-5 years of experience in business operations or similar roles
  • 2+ years of analyst experience
  • Microsoft Office User (MOS) certification preferred, not required
  • CRM (Salesforce.com) certification preferred, not required
Benefits
  • medical
  • dental
  • vision
  • 401k
  • PTO/paid sick leave
  • employee stock purchase plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisbusiness operationsCRMSalesforcedocumentation managementproject coordinationreportingdata managementanalytical skillssolution development
Soft skills
communicationcollaborationorganizational skillsleadershipproblem-solvinginterpersonal skillscoordinationliaisoneffectivenessadaptability
Certifications
Bachelor's degreeMicrosoft Office User (MOS)CRM (Salesforce.com)