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Administration Specialist
FINRAVirtual Administration Specialist supporting independent financial advisors with task coordination and CRM management. Collaborating with teams to resolve issues and deliver exceptional service in a remote setting.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client data management and operational support within a financial advisory context, emphasizing strong collaboration and customer service skills.
Highest-signal resume keywords
Client Data ManagementCRM ApplicationsMicrosoft WordMicrosoft ExcelCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ReportingProcedure Workflow CreationMoney Movement RequestsDocument PreparationAccount Opening
Soft Skills
CollaborationProblem SolvingRelationship Building
Tools & Technologies
CRM PlatformDocuSignAccount Opening Platform
Industry Keywords
Financial AdvisoryOperational SupportInternal Collaboration
About the role
Key responsibilities & impact- Working as a virtual member and operational point of contact for advisors’ offices and providing task ownership, support, and coordination with other Commonwealth departments
- Collaborating with various internal operational teams across the firm to research and resolve complex issues
- Managing client data in Commonwealth’s CRM platform to create and distribute reports, prepare for client meetings and calls, and create procedure workflows
- Submitting money movement requests and working with partner departments to resolve issues
- Monitoring alerts and advisor action items and proactively collaborating on responses to time-sensitive requests
- Building relationships by consistently providing the highest level of customer service
- Collaborating with Sponsor Companies to research and obtain required documents
- Use our account opening platform to open and update accounts, prepare documents, and send DocuSign documents to clients
Requirements
What you’ll need- At least two years of experience working in a financial advisory firm preferred; other relevant experience considered
- Proficient in Microsoft Word, Excel, and Outlook, with knowledge of CRM applications
Benefits
Comp & perks- generous bonus and 401(k) programs
- tuition reimbursement
- flexible work schedules
- incredible health care benefits