Finmatics

Product Specialist, Accounting Automation (DATEV)

Finmatics

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • You play a key role in implementing our solutions for our customers.
  • You work closely with end users and key users to optimize their business processes and ensure our software is used effectively.
  • You are responsible for training, supporting, and optimizing product usage to ensure long-term success.
  • You coordinate cross-functional teams to configure the software optimally and maximize automation.
  • You collect customer feedback, relay it to the Account Manager (ACM), and work closely with requirements engineering to ensure customer needs are incorporated into product development.
  • You support user training and act as a functional and technical point of contact for users.
  • You resolve user issues in close collaboration with technical support and ensure service levels are met.

Requirements

  • Experience in financial accounting or tax advisory, ideally in a DATEV environment (customer familiarity / "know your customer")
  • Experience in project or process management, preferably in a SaaS or DATEV environment (customer- and solution-oriented B2B consulting, results-driven approach, proactive prioritization and execution of tasks)
  • Inclusive communicator who can easily collaborate with multiple stakeholders (strong communication skills)
  • Enjoy working in a fast-paced scale-up environment (flexibility and entrepreneurial mindset)
  • Excellent spoken and written German and English
Benefits
  • Varied and responsible role with development opportunities in a rapidly growing deep-tech scale-up
  • Flexible working hours and the option for fully remote employment within Germany
  • Committed, dynamic team and flat hierarchies
  • Structured onboarding program and support from an onboarding buddy during the introductory phase
  • Employee referral program
  • Company and team events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
financial accountingtax advisoryproject managementprocess managementSaaSB2B consultingrequirements engineeringautomation
Soft skills
communication skillscollaborationflexibilityentrepreneurial mindsetcustomer-orientedresults-drivenproactive prioritization