Medical Front Office Coordinator – AI Model Training

FIND HealthCareers

Medical Front Office Coordinator reviewing AI interactions for a healthcare client. Temporarily evaluating workflows and patient experiences in AI-driven communications.

Posted 6/4/2026contractRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

patient schedulingworkflow evaluationpatient communicationappointment schedulingmedication refill processingbilling inquiriesinsurance processingpatient intakeregistration workflowscall review

Soft Skills

communicationorganizational skillsfeedback provisionanalytical skillsproblem-solving

Industry Keywords

healthcarefront office operationsdentaloptometrypain managementdermatologyworkflow improvementpatient interactionsquality assessmentpatient experience

About the role

Key responsibilities & impact

Review AI-handled patient phone calls and interactions
Evaluate workflow accuracy and patient communication quality
Assess common front office scenarios including:
Appointment scheduling and rescheduling
Medication refill requests
Payment collection and billing inquiries
Insurance-related questions
Patient intake and registration workflows
Identify workflow gaps and opportunities for improvement
Provide structured feedback to the project team

Requirements

What you’ll need

Minimum 2 years of healthcare front office experience
Experience in one or more of the following specialties:
Dental
Optometry
Pain Management
Dermatology
Strong understanding of patient scheduling and front office operations
Excellent communication and organizational skills
Comfortable reviewing recorded calls and documenting feedback

Benefits

Comp & perks

Location: Remote (United States Only)
Commitment: 4 Weeks (around 10h per week)
Contract Type: Temporary Independent Contractor (1099)
Compensation: Competitive hourly compensation based on experience