Filmhub

Head of Content Operations

Filmhub

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

SQL

About the role

  • Lead and grow a global team across Channel Operations and Filmmaker/Distributor Operations
  • Design and document scalable systems for ingest, QC, metadata, and delivery
  • Build workflows using tools like Notion, Airtable, Zapier, and Google Workspace
  • Define and track KPIs to measure and improve operational performance
  • Collaborate with technical teammates to improve asset quality and specs
  • Partner with Product to shape internal tools that make our workflows faster and easier
  • Support our streaming partners by ensuring on-time, spec-perfect deliveries
  • Act as both a coach and a player—leading from the front while mentoring your team

Requirements

  • 6+ years of experience, including 2+ in operations leadership at a fast-paced startup
  • Strong track record of designing systems that scale—playbooks, automations, SOPs
  • Analytical and data-driven; you use metrics to drive clarity and improvement
  • Excellent at cross-functional work with Product, Engineering, and Sales
  • Comfortable in ambiguity and obsessed with clarity—process, docs, expectations
  • Familiarity with media specs, codecs, captioning, or localization a plus
  • SQL skills required (Filmhub will invest in training if needed)