Mobile Ticketing and Production Manager
FIFA
full-time
Posted on:
Location Type: Hybrid
Location: Zurich • 🇨🇭 Switzerland
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
AndroidiOS
About the role
- Lead end-to-end mobile ticketing and ticket production projects, delivering high-quality results on time and within budget
- Implement, and continuously improve the mobile ticketing strategy
- Configure, execute, and oversee comprehensive testing of mobile ticket delivery solutions to ensure reliability, performance, and an excellent user experience
- Troubleshoot and resolve issues across mobile ticketing and ticket production systems
- Provide on-site support for mobile ticketing operations during FIFA events
Requirements
- Proven experience in mobile ticketing and ticketing software projects
- 1–2 years of experience in software quality assurance, ideally focused on mobile applications (iOS & Android)
- Solid understanding of QA methodologies, tools, and processes, with hands-on experience in manual and automated testing
- Experience creating test plans, test cases, and detailed bug reports
- Strong analytical, problem-solving, and decision-making skills
- Detail-oriented mindset with a passion for delivering high-quality user experiences
- Strong event and project management capabilities
- Ability to collaborate effectively in cross-functional, multicultural teams, demonstrating leadership, initiative, and accountability
- Familiarity with Secutix ticketing systems and fulfillment components is a strong advantage
- Fluency in English; Spanish and/or French is a plus
- Willingness to travel at least one week per month and readiness for stand-by duties
Benefits
- Health and fitness: Regular football sessions for all abilities, plus on-site gym.
- Home office: Up to two days of home office per week if work permits and home office allowance for all.
- Language courses: Offered to all staff to aid personal and professional growth.
- Continuous learning: We care about your development and encourage internal mobility, offering a variety of training and education to help achieve it.
- Pension: Flexible pension benefits with generous employer contributions.
- Relocation assistance: A dedicated team will be on hand to support your relocation.
- Sustainability: We support all employees using public transport.
- Vacation: Maintain a healthy work/life balance with a generous vacation allowance.
- Volunteering: Make an impact beyond your regular role and bond with colleagues by volunteering with one of our partners.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mobile ticketingticketing softwaresoftware quality assurancemanual testingautomated testingtest planstest casesbug reportsiOSAndroid
Soft skills
analytical skillsproblem-solvingdecision-makingdetail-orientedproject managementcollaborationleadershipinitiativeaccountability