Interpret complex revenue generating agreements, including revenue share, usage-based billing, prebills, credits, true-ups, and custom pricing structures.
Support the setup, maintenance, and optimization of billing configurations, schedules, and partner-level preferences within Fetch’s billing system.
Perform account reconciliations to validate billed amounts against system data, contractual terms, and financial records.
Ensure billing data accuracy, completeness, and integrity across systems to support reliable AR balances and cash forecasting.
Follow company accounting and billing policies to meet audit standards, financial controls, and compliance requirements.
Collaborate with crossfunctional teams and with external Partners to gather billing inputs, resolve discrepancies, and improve end-to-end billing execution.
Maintain and update billing-related Standard Operating Procedures (SOPs) to ensure consistency, accuracy, and scalability.

Requirements

Bachelor’s degree required, preferably in Accounting, Finance, Business, or a related field.
2+ years of experience in billing, revenue operations, accounting, or financial operations.
Excellent verbal and written communication skills.
Experience supporting month-end, quarter-end, and year-end close processes and audit preparation.
Proficiency in Excel, including basic formulas and analytical tools.
Experience working with ERP, billing, or AR systems.

Benefits

Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401k Match: Dollar-for-dollar match up to 4%.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

billing configurationsaccount reconciliationsfinancial records validationdata accuracycash forecastingmonth-end closequarter-end closeyear-end closeanalytical toolsrevenue operations

Soft skills

communication skillscollaborationproblem-solvingattention to detailorganizational skills