Omnichannel Partnerships Strategy & Operations Director
Fetch Rewards
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $177,692 - $209,049 per year
Job Level
Lead
Tech Stack
SQL
About the role
- Serve as a trusted advisor to GMs, helping shape and challenge strategic priorities. Drive business reviews, build strategic frameworks, and ensure alignment across vertical stakeholders.
- Conduct deep-dive analysis to generate insights that influence GTM strategy, sales motion design, and operational focus. Translate data into clear, actionable takeaways.
- Drive planning cycles, operational cadence, and sales performance initiatives. Establish clarity on priorities and ensure delivery against key KPIs.
- Partner closely with Marketing, Finance, GTM, Product and others to ensure vertical strategies are supported by the broader org.
- Deliver clear, data-backed insights and recommendations to GMs and the Fetch executive team, supporting high-level decision-making.
- Anticipate business issues; recommend product, process or service improvements.
Requirements
- 8+ years of experience in sales strategy & operations, product management, or consulting. Experience with the Retail/RMN landscape is a plus.
- Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions.
- Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement.
- Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making.
- Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions.
- Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines.
- Experience in streamlining processes using technology to improve efficiency and scalability.
- A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution.
- Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve.
Benefits
- We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- Dollar-for-dollar match up to 4%.
- We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Fetch provides ten thousand per year in education reimbursement.
- Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales strategyoperationsproduct managementconsultingdata analysisSQLExcelbudgetingforecastingfinancial analysis
Soft skills
strategic thinkingproblem-solvingdata-driven decision makingorganizational skillsproject managementadaptabilitycommunicationcollaborationinitiativeflexibility