Marketing Coordinator, Member Experience – Contract

Fetch Pet Insurance

Marketing Coordinator managing member experience for Fetch Deals and related marketing programs. Executing and coordinating ongoing marketing and operational needs across multiple channels and initiatives.

Posted 4/25/2026contractRemote • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $35 per hourWebsite

About the role

Key responsibilities & impact

Own the day-to-day execution, upkeep, and communication coordination for Fetch Deals and related non-core member marketing programs once partnerships are signed and handed off.
Responsibilities include:
Manage the regular refresh of the Deals assortment, including ticket submission and coordination of site updates
Coordinate updates to the Deals experience, including partner placement, links, imagery, offer copy, and related content
Ensure new deals, featured deals, and limited-time offers are launched accurately and on time
Own QA for the Deals experience, including broken links, outdated offers, missing imagery, incorrect copy, and general member experience issues
Partner with Product and Tech on site updates, ticket submission, bug resolution, and enhancements
Support partner integration needs for launch and ongoing maintenance
Own the calendar and coordination layer for member marketing programs outside the core experience, including Deals, Fetch Pet Rx, and Online Vet
Ensure Fetch Pet Rx and Online Vet asks are incorporated cleanly into member communications and experiences where appropriate
Own execution of the Deals newsletter and support related member communications across channels including email, chat, in-app messaging, IVR, and future channels such as push notifications
Ensure communications across channels are connected, sequenced appropriately, and timed effectively as part of a cohesive member experience
Help maintain balance across channels so members are informed without being overwhelmed
Surface overlap, duplication, cadence issues, or sequencing concerns early so the overall member journey remains cohesive and effective

Requirements

What you’ll need

2 to 5 years of experience in marketing coordination, lifecycle marketing, member marketing, CRM, or a related execution-focused marketing role
Strong project management and cross-functional coordination skills
Experience managing calendars, launches, QA, reporting, and recurring marketing programs
Strong attention to detail with the ability to manage multiple moving pieces at once
Comfortable working across Creative, Product, Tech, and Marketing teams
Strong written communication and organizational skills
Experience with email, in-app messaging, chat, CRM, or other owned-channel execution preferred
Experience with partner marketing, promotions, or offer-based programs preferred

Benefits

Comp & perks

Be part of a mission-driven company that values creativity, innovation, transparency, and collaboration
When in office, enjoy complimentary lunch daily, and pets are always welcome
Join a team that genuinely cares about creating a positive, inclusive work environment where everyone can thrive

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

marketing coordinationlifecycle marketingmember marketingCRMproject managementQAreportingemail marketingin-app messagingpartner marketing

Soft Skills

cross-functional coordinationattention to detailorganizational skillswritten communicationability to manage multiple tasks