Director of Catalog Operations

FCP Euro

Director of Catalog Operations scaling FCP Euro’s European automotive parts catalog. Building workflows, governance, automation, and teams for accurate, high-volume catalog execution.

Posted 8/21/2026full-timeRemote • 🇺🇸 United StatesLead💰 $140,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in operational model development, workflow automation, and cross-functional leadership within a complex SKU ecosystem. Proven ability to enhance catalog data integrity and optimize operational processes while mentoring teams and presenting strategic insights to executive leadership.

Highest-signal resume keywords

Operational Model DevelopmentWorkflow AutomationCross-Functional LeadershipData Management Tools ProficiencyPerformance Governance Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational AnalysisWorkflow DesignProblem-SolvingCapacity PlanningData Integrity Management

Soft Skills

Consensus BuildingGovernance EnforcementHands-On Leadership

Tools & Technologies

JiraMonday.comSigma BIPIM ToolsAI-Assisted Tools

Industry Keywords

Automotive AftermarketSKU EcosystemCatalog MaintenanceOperational SLAsProduct Lifecycle Management

About the role

Key responsibilities & impact

Own, develop, and continuously improve the end-to-end Catalog Operating model, including governance, intake models, decision rights, and cross-functional workflows
Establish standardized operating procedures, clear accountability metrics, and systematic simplification to reduce informal processes and manual effort
Drive operational capacity expansion through workflow automation and resource planning
Build and lead a structured intake and backlog prioritization model for SKU setups, product rationalizations, attribute enrichment, and catalog maintenance
Decide whether to accept, defer, sequence, or re-scope incoming cross-functional work based on customer impact, margin potential, and team capacity
Establish weekly and monthly planning rhythms providing executive visibility into throughput, queue health, backlog volume, and project timelines
Oversee New Number Announcements, data-enrichment processes, product lifecycle updates, and overall catalog health
Ensure catalog data integrity and completeness across customer-facing and internal downstream systems
Lead operational gap closure and readiness initiatives for supplier onboardings, brand launches, and merchandising campaigns
Monitor SLAs, cycle times, rework rates, and operational bottlenecks, instituting corrective actions
Design, map, and optimize future-state workflows to eliminate redundant handoffs and streamline output
Define operational requirements for Jira, Monday.com, Sigma BI, and internal PIM systems, including evaluation of AI-assisted capabilities
Build, mentor, and lead the Catalog Operations team
Establish joint operational governance with Vendor Relations, Supply Planning, Tech, and Data
Present operational performance, capacity models, and strategic recommendations to senior executive leadership
Report directly to the Head of Catalog and Digital Merchandising

Requirements

What you’ll need

7+ years of progressive leadership experience managing operational teams or complex, heavily matrixed programs in a business with a large supplier, product, or SKU ecosystem
Proven track record of building and scaling operating models, planning cadences, SLAs, and performance governance frameworks
Demonstrated ability to operate effectively as a hands-on, working leader directly involved in operational analysis, workflow design, problem-solving, and execution
Strong business acumen with demonstrated experience prioritizing high-volume requests based on business impact, risk, urgency, and resource capacity
Exceptional cross-functional leadership skills with the ability to build consensus and enforce governance across matrixed teams
Proficiency with operational workflow, business intelligence, collaboration, and product data management tools (e.g., Jira, Monday.com, Sigma BI, PIM tools)
Prior experience within the automotive aftermarket industry or handling complex, highly technical product catalog structures (preferred)
Experience evaluating and implementing AI-assisted tools or workflow automation software within a retail or e-commerce catalog environment (preferred)

Benefits

Comp & perks

Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
Company HSA contribution
120 hours of Paid Time Off (PTO)
40 hours of Paid Sick Time
Company Holidays
401(k) with Company deposit and match
Employee discounts on FCP Euro's catalog of European car parts