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Senior Associate, Digital Operations
Father Gabriel Richard High School - Ann Arbor, MichiganDigital Operations Associate managing webpages, Google Business Profiles, and marketing tools for fintech startup. Collaborating with marketing and supporting Growth team reporting.
About the role
Key responsibilities & impact- Maintain our webpages and manage edits to pages from various team members, collaborating across marketing
- Manage the upload and ongoing maintenance of Google Business Profiles as new advisor profiles are onboarded, and handle Google support verification follow-ups
- Execute advisor microsite updates and edits, routing content changes through to the live site on a recurring basis
- Perform routine QA and maintenance on proprietary internal marketing tools — flag bugs, broken links, rendering issues, and assist with testing new features and functionality; escalate to the appropriate team member for resolution
- Assist with writing PRD documentation for new tools, functionality, and features in our internal marketing system
- Help maintain structure and hygiene of shared G Drive folders in Google Workspace
- Build and execute emails in HubSpot for team members across marketing
- Manage send lists, handle data hygiene, and process opt-outs in HubSpot
- Handle end-to-end event logistics: create Zoom events, build registration pages, send invitations, and coordinate post-event communications
- Import and manage contact and organization lists sourced from GuideStar, ZoomInfo, and other tools for the Institutional and Growth teams
- Support lead verification and deduplication for inbound advisor leads using tools like LinkedIn, BeenVerified, and FINTRX; flag and merge duplicate records to maintain list integrity
- Manage AdvisorFinder.com listings and maintain advisor profiles on-platform
- Drive automation for performance monitoring and dashboards for leadership updates
- Support Growth team reporting on program performance monitoring
Requirements
What you’ll need- Exceptionally organized and detail-oriented — you catch things others miss
- Comfortable juggling multiple workstreams and stakeholders without losing track of priorities
- Proficient with marketing and CRM tools; HubSpot experience is strongly preferred
- Familiar with Google Workspace (Docs, Drive, Sheets) and comfortable learning new platforms quickly
Benefits
Comp & perks- Competitive comp package that rewards impact
- Full health benefits + 401(k) matching & Roth IRA options
- Unlimited PTO
- Ground-floor opportunity at a fast-scaling startup
- Work alongside some of the brightest minds in fintech
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Detail-OrientedOrganizational SkillsMultitasking Ability