FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
HR Business Partner, Client Experience
Father Gabriel Richard High School - Ann Arbor, MichiganHR Business Partner for Client Experience at Farther, enhancing employee relations and developing training programs. Collaborating closely with CX leadership and providing in-person HR support.
About the role
Key responsibilities & impact- Serve as the primary people partner for Farther's Client Experience org, providing hands-on support for employee relations, coaching, and conflict resolution
- Build and own a manager training and development program focused on elevating entry-level and developing managers within the CX team
- Be the in-person HR resource in our Irving, TX office — someone employees and managers can walk up to with real questions and concerns
- Partner with CX leadership (including leaders overseeing advisor experience, client transitions, and client experience) on people strategy, headcount planning, and organizational development
- Support performance management processes including goal-setting, reviews, and performance improvement in partnership with the Head of People
- Help drive engagement and culture initiatives, with a lens toward how our CX team shows up for each other and for the business
- Collaborate with the broader People team on companywide programs, sharing learnings and best practices from the CX org
Requirements
What you’ll need- 4–7 years of HR experience with meaningful time in a generalist or HRBP role supporting a specific business unit or client group
- Strong employee relations chops — you're comfortable handling complex, sensitive situations with professionalism and sound judgment
- Experience building or delivering manager training programs, especially for first-time or developing managers
- High EQ and a communication style that earns trust quickly across all levels of an organization
- Comfortable being the only HR person in the room (and in the office) — you operate independently and know when to escalate
Benefits
Comp & perks- Full health benefits + 401(k) matching & Roth IRA options
- Unlimited PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsperformance managementgoal-settingmanager training programsconflict resolution
Soft Skills
high emotional intelligencecommunicationtrust-buildingindependenceprofessionalismsound judgment