Director of Marketing Strategy – Operations

Father Gabriel Richard High School - Ann Arbor, Michigan

Director of Marketing Strategy & Operations leading marketing operations at fintech firm. Delivering strategic and operational support for marketing initiatives to drive business outcomes.

Posted 4/24/2026full-timeNew York City • Connecticut, New York • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Serve as the strategic and operational extension of the marketing lead — institutionalizing best-in-class marketing processes across planning, execution, and measurement
Own all weekly and monthly performance analysis, dashboards, and reporting that connect marketing spend to pipeline, client acquisition, retention, and lifetime value
Lead integrated planning across all marketing disciplines, ensuring messaging, sequencing, and execution are consistent and audience-aligned across all channels and touchpoints
Drive go-to-market trafficking and launch coordination across channels and functions, partnering cross-functionally with sales, product, finance, data, and CX teams
Own the development of board presentations, executive updates, and strategic marketing communications, distilling complex data into clear, compelling narratives
Manage budgets, forecasts, actuals, and year-over-year planning to ensure disciplined resource allocation and measurable return on marketing investment
Serve as connective tissue across the frontline commercial organization, helping marketing, sales, product, and advisor teams script, sell, and service to the right audiences

Requirements

What you’ll need

8+ years of experience in marketing operations, integrated marketing, growth strategy, or a Chief of Staff role supporting a CMO or Chief Commercial Officer
Deep fluency in full-funnel performance metrics — including CAC, LTV, payback periods, contribution margin, funnel conversion, and attribution modeling
Proven ability to build and scale marketing operating systems within high-growth, fast-moving environments
Equally at home in quantitative analysis and qualitative storytelling – you can spot a declining trend and write a board slide about it, or spot an increasing trend and distill operational improvements to amplify it
Exceptional communication skills with experience interfacing directly with executive leadership and cross-functional stakeholders
High standards of excellence, strong attention to detail, and a collaborative, non-political approach — someone who functions as a diplomatic engine across commercial teams.

Benefits

Comp & perks

Competitive comp package that rewards impact
Work alongside some of the brightest minds in fintech
Ground-floor opportunity at a fast-scaling startup
Chart your own growth path as we expand
Full health benefits + 401(k) matching & Roth IRA options
Unlimited PTO

ATS Keywords

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Hard Skills & Tools

marketing operationsintegrated marketinggrowth strategyperformance analysisbudget managementquantitative analysisqualitative storytellingfunnel conversionattribution modelingmarketing operating systems

Soft Skills

exceptional communicationattention to detailcollaborative approachdiplomatic skillsstrategic thinkingcross-functional collaborationstorytellinganalytical skillsleadershipresource allocation