Data Analyst

• Build and maintain Tableau dashboards to visualize VIP program performance and key business metrics.
• Develop SQL queries to extract, analyze, and manipulate large datasets, driving customer engagement insights.
• Collaborate with analytics engineering teams to build and maintain data pipelines for VIP related data.
• Analyze sales operations, customer reinvestment trends, and engagement behaviors to inform VIP program strategy.
• Develop predictive models to optimize customer segmentation, routing, and personalized VIP journeys.
• Provide data-driven recommendations to improve customer relationships, maximize engagement, and enhance the VIP experience.
• Automate reporting processes and streamline data workflows for efficiency and scalability.
• Effectively communicate insights to commercial, marketing, operations, and executive leadership teams to drive strategic initiatives.

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