Fanatics

Loyalty Go-to-Market Manager

Fanatics

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $100,000 - $130,000 per year

Job Level

Mid-LevelSenior

About the role

  • Bring Fanatics ONE to life across the end-to-end customer journey, supporting loyalty go-to-market planning, campaign execution, and program adoption.
  • Support development of the annual loyalty marketing campaign calendar, ensuring campaigns align with commercial priorities and enterprise loyalty strategy.
  • Manage campaign briefs, timelines, and cross-functional coordination for loyalty initiatives across the broader Fanatics enterprise.
  • Partner with CRM, VIP, Analytics, and Product teams to deliver integrated loyalty campaigns that enhance member engagement.
  • Assist in positioning and messaging for loyalty program benefits, ensuring consistency across channels and alignment with brand guidelines.
  • Motivate brand and creative development from concept through execution, collaborating closely with the Brand and Creative team and managing those processes.
  • Track campaign performance and report on key KPIs, identifying opportunities for refinement and optimization.
  • Translate strategy into action to ensure launches are executed seamlessly and communications resonate with fans.

Requirements

  • 3–5 years of experience in loyalty marketing, product marketing, or brand marketing.
  • Strong organizational skills with the ability to manage multiple projects and deadlines.
  • Experience working cross-functionally and building alignment across diverse teams.
  • Excellent written and verbal communication skills.
  • Comfortable working in a fast-paced, growth-stage environment.
  • Passionate about sports, fandom, and creating meaningful customer experiences.
  • Willingness to travel for key events and offsites.
  • Bachelor’s degree in Marketing, Communications, or related field.
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