Product Manager

• Own the long-term strategy and roadmap for the Personalization & Monetization Intelligence Platforms—including user identity resolution, customer profiling, recommendation systems, propensity models, offer/promo decisioning, and pricing signals.
• Define and prioritize high-impact use cases in close partnership with Data Science, Engineering, CRM, Pricing, and Marketing stakeholders.
• Translate business and fan needs into scalable platform capabilities, APIs, and decision engines that can power real-time personalization across multiple surfaces (CRM, onsite, email, push, etc.).
• Drive end-to-end delivery of platform products with strong attention to performance, latency, and reliability.
• Ensure compliance with data privacy and consent standards globally.
• Work hand-in-hand with Site Experience teams to embed intelligence into customer touchpoints like homepage, search, PDP, and cart.
• Partner with Engineering Leads to scope platform scalability across Fanatics' 900+ sites and 100M+ fanbase.
• Champion a culture of experimentation, measurement, and data-driven iteration.
• Build, manage, and mentor a team of Product Managers across Personalization and Monetization tracks.
• Drive a clear performance management and career growth plan aligned with Fanatics' Bold Leadership Principles.

Director, Product Management – Personalization, Monetization

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